Professional conduct is expected of all regulated members of the College and is outlined in the Standards of Practice and Code of Ethics.
As a co-regulating health profession in Alberta, it is the College’s legislative requirement to ensure appropriate regulation of members’ conduct as it applies to the protection of the public.
A complaint is a formal written allegation of misconduct made against an individual. All complaints are handled in accordance with the requirements set out in the Health Professions Act (HPA).
Employer Reporting
Employers have a mandatory duty to report unprofessional conduct of regulated members in their employment. If an employer terminates, suspends or the regulated member resigns as a result of unprofessional conduct, the employer must provide timely written notice to the College using the Complaint Form for Employers.
When you submit your complaint, a copy will be emailed to you for your records and is your confirmation that it has been submitted to the College. Upon receipt of an employer complaint, the College’s will initiate the complaints process with the employer as the complainant.
More information is available in our Employer Reporting Details and Requirements.
Member Reporting
The Standards of Practice and Code of Ethics requires members to report other members when they perceive a violation. If you believe that a patient’s health and safety has been compromised by someone you witnessed providing care to a patient, you are required to report this type of unprofessional conduct to the College by using the Complaint Form for Members.
However, the College exists to ensure the safe provision of care to patients and the public and the complaints process should not be used for personal grievances against another regulated member. Conduct cases are serious and not taken lightly by the College. If the complaint does not involve a patient and was not witnessed by a member of the public, it should be addressed with the co-worker and the employer. Internal employment matters are different than the issues we need to address in the regulatory context, which is public safety and public interest.