As not all first responders are registered with the College, it is important to make sure the practitioner you’re concerned about is a regulated member of the College. If you’re not sure, please use the verify a member option through this website or call the College to confirm.
It is also important to make sure the complaint you wish to make is regarding professional conduct.
Second, consider going to the employer, as our regulated members work in many different placements throughout the province. If you know the employer of the practitioner you are concerned about, you may be able to address the issue through a less formal channel to achieve a resolution faster. The employer has a responsibility to manage concerns about their staff, including regulated members and most concerns can be managed at this level.
If you are sure your complaint is related to a regulated member of the College and that your concern involves unprofessional conduct on or relating to the practitioner’s delivery of paramedical care and you’re not comfortable contacting the employer, you may consider submitting a complaint.