Once the investigation is complete, the Investigator prepares an objective report detailing the information discovered and collected in the investigation process. The investigation report is submitted to the Complaints Director.
After reviewing the report, the Complaints Director must decide if there is sufficient evidence of unprofessional conduct. This means addressing the following questions:
- Did the alleged incident(s) occur?
- Was the practitioner responsible for the incident(s)?
- What factors contributed to the situation(s)?
- Did the actions of the practitioner fall under the definition of unprofessional conduct?
The Complaints Director then decides to refer the matter to a hearing or dismiss the complaint.